Information Technology

Welcome to Information Technology


The Information Technology Department provides support, guidance, and leadership to students, faculty, and staff in the selection, implementation, and maintenance of technology in an academic environment.

UAM e-mail is the official method of communication between students and University faculty/staff.  All official communication with students via email must be sent to the student’s UAM-issued email address (in the format ******@uamont.edu").  

IT WORK ORDER

contact information

What's my UAM User Account

reset Password

INSTALL MICROSOFT OFFICE PRODUCTS

Password Assistant

Blackboard Support

MULTI-FACTOR AUTHENTICATION

Student Information for Email, WeevilNet, Installing Microsoft Office Products, WIFI connections, and Setting up your UAM Email to your mobile devices.

UAMWifi-secure is ideal for ALL students & UAM staff.

 UAMWifi-guest is for campus guest. For temporary accounts contact IT department.

Google Chrome and Mozilla Firefox are the recommended internet browsers for using Blackboard.

Be sure to use your UAM email username and password to log into Blackboard.

COURSES WILL NOT SHOW UP ON YOUR Blackboard ACCOUNT UNTIL THE DAY CLASSES START.

Unlock/ Change Password

INSTALL MICROSOFT OFFICE PRODUCTS

Blackboard Support

MULTI-FACTOR AUTHENTICATION

Password assistance

Faculty & Staff Instructions for Email, Weevilnet, Installing Microsoft Office Products, WIFI connections, and Setting up your UAM Email to your mobile devices.

Encrypted Email for Office 365

Encrypted Email for Outlook

How To Access Encrypted Emails

Blackboard

Google Chrome and Mozilla Firefox are the recommended internet browsers for using Blackboard.

Be sure to use your UAM email username and password to log into Blackboard. UAM Blackboard uses Microsoft Multi Factor Authentication. Please note Blackboard will redirect you to a Microsoft login screen.

COURSES WILL NOT SHOW UP ON students ACCOUNTs UNTIL THE DAY CLASSES START.

DOMAIN ACCOUNT

Domain/Email accounts are assigned to employees when a Authorization Form is received.  This grants you access to login to your desktop PC, UAM Email, WeevilNet employee information, UAM’s wireless network (Wifi-Secure), and other software on campus.  Extensions to domain accounts can be granted when an Authorization Extension Form is received.

WORK ORDERS

For classroom problems, call the IT dept. 870 460 1036 for immediate assistance. 

For other computer related issues, please enter an IT Work Order in SchoolDude.

If you need assistance for entering an IT Work Order, please follow these Instructions.

Field Requirements:

  • Work Type
  • Location
  • Building
  • Room
  • Due Date
  • Description

COMPUTER LAB/ SMART ROOM SOFTWARE UPLOAD

Requests for lab software must be submitted to the person responsible for managing the lab/smart room.  This person will decide if the request is in alignment with the goals and strategies of the resource that they manage.  Requests submitted after the deadline will be treated by the IT dept. as a project, and will be completed as soon as possible.

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